Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Render problems on Washington Post front page

  • 1 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 cor-el

unwendig
unwendig
more options

Hi, the front page of the Washington Post front page of the Washington Post website has started rendering incorrectly on Firefox. Some images are pixelated (screenshot attached, also showing results of my internet speed test).

The other problem is that, when I click on the "sign in" icon in the upper right, nothing happens.

These problems occur only on the front page; other pages render correctly.

This is on a Surface Book 2, Windows 10, Firefox Version 82.0 (64 bit)

Hi, the [https://www.washingtonpost.com/ front page of the Washington Post] front page of the Washington Post website has started rendering incorrectly on Firefox. Some images are pixelated (screenshot attached, also showing results of my internet speed test). The other problem is that, when I click on the "sign in" icon in the upper right, nothing happens. These problems occur only on the front page; other pages render correctly. This is on a Surface Book 2, Windows 10, Firefox Version 82.0 (64 bit)
已附加屏幕截图

所有回复 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window