Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Memory use gets very high and program freezes/crashes

  • 3 个回答
  • 1 人有此问题
  • 5 次查看
  • 最后回复者为 christ1

john93
john93
more options

Running 78.4.0 in WIN 7 Pro desktop with 8 GB of RAM. Over a few hours RAM usage exceeds 1.5 GB and the program begins to falter (not responding, freezing). (I manage 20 similar desktops and RAM usage is typically 200 to 300 MB.) I have shielded the profile from antivirus, turned off the Windows Search service. No extensions or add ons are installed. Global Indexing is OFF. There are two MAPI accounts (non gmail). Folder sizes are modest and are compacted weekly. I would appreciate any suggestions for troubleshooting this issue.

Running 78.4.0 in WIN 7 Pro desktop with 8 GB of RAM. Over a few hours RAM usage exceeds 1.5 GB and the program begins to falter (not responding, freezing). (I manage 20 similar desktops and RAM usage is typically 200 to 300 MB.) I have shielded the profile from antivirus, turned off the Windows Search service. No extensions or add ons are installed. Global Indexing is OFF. There are two MAPI accounts (non gmail). Folder sizes are modest and are compacted weekly. I would appreciate any suggestions for troubleshooting this issue.

所有回复 (3)

john93
john93 提问者
more options

Still hoping for some help.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

have you tried safe mode? This will disable the addon that makes exchange connectivity work, so a couple of accounts will probably be defunct for the duration of the test. But addons are the usual next stopping point in these sort of things.

christ1
christ1
  • Top 25 Contributor
more options

See if this article helps. https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems