搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

missing subfolders on imap account resulting from GoDaddy migration to office webmail

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 sfhowes

more options

Yesterday Go Daddy upgraded to a outlook online format. My Thunderbird worked perfectly until then. I had about 15 subfolders that are on the imap server (I know this because I installed Gmail client via imap on GoDaddy. Thunderbird is also missing some of the ordinary folders also. I cannot remove Thunderbird completely. when I reinstall, email account is already there even after uninstalling the account, all files, and then uninstalling Tbird. Go Daddy says I need to completely reinstall Tbird. I have done this 3-4 times. Still no subfolders. Those folders show up on every app except Thunderbird. I even tried uninstalling all mentions of Thunderbird on the registry. I don't like outlook cloud. Help! Never had any issues with Tbird until the migration of email on GoDaddy.

Yesterday Go Daddy upgraded to a outlook online format. My Thunderbird worked perfectly until then. I had about 15 subfolders that are on the imap server (I know this because I installed Gmail client via imap on GoDaddy. Thunderbird is also missing some of the ordinary folders also. I cannot remove Thunderbird completely. when I reinstall, email account is already there even after uninstalling the account, all files, and then uninstalling Tbird. Go Daddy says I need to completely reinstall Tbird. I have done this 3-4 times. Still no subfolders. Those folders show up on every app except Thunderbird. I even tried uninstalling all mentions of Thunderbird on the registry. I don't like outlook cloud. Help! Never had any issues with Tbird until the migration of email on GoDaddy.

所有回复 (2)

more options

Go to Account Settings, select the account then at the bottom-left, click Account Actions -> Remove Accounts. You can then add the account afresh using the correct settings.

more options

Right-click the account in the Folder Pane, Subscribe..., Refresh. Are the missing folders listed and unchecked (not subscribed)?