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Firefox is not working

  • 2 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 Scribe

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I cant load any website... Im stuck on the Main Screen

I cant load any website... Im stuck on the Main Screen

被采纳的解决方案

Hi, please try a different browser to verify that it's a Firefox issue. If it's OK in another browser, try a Clean Reinstall; this means you remove your Firefox program files and then reinstall Firefox. This process does not remove your Firefox profile data (such as bookmarks and passwords), since that information is stored in a different location. With Firefox closed, use another browser to download Firefox from https://www.mozilla.org/firefox/all/ and save the file to somewhere convenient on your computer.

Now delete the Firefox installation folder which should be in one of the following locations -

Windows: C:\Program Files\Mozilla Firefox C:\Program Files (x86)\Mozilla Firefox

Mac: Delete Firefox from the Applications folder.

You can now double click the file you previously downloaded to install Firefox.

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!

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所有回复 (2)

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Not even the Setting in the Browser

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选择的解决方案

Hi, please try a different browser to verify that it's a Firefox issue. If it's OK in another browser, try a Clean Reinstall; this means you remove your Firefox program files and then reinstall Firefox. This process does not remove your Firefox profile data (such as bookmarks and passwords), since that information is stored in a different location. With Firefox closed, use another browser to download Firefox from https://www.mozilla.org/firefox/all/ and save the file to somewhere convenient on your computer.

Now delete the Firefox installation folder which should be in one of the following locations -

Windows: C:\Program Files\Mozilla Firefox C:\Program Files (x86)\Mozilla Firefox

Mac: Delete Firefox from the Applications folder.

You can now double click the file you previously downloaded to install Firefox.

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!