搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Inbox messages go blank

  • 5 个回答
  • 2 人有此问题
  • 10 次查看
  • 最后回复者为 hsmonroy

more options

Hi everyone, hope you are ding fine these days... i'm running thunderbird with an exchange account and owl extension.

From a few days ago with thunderbird on screen, inbox folder shows all the messages and all of a sudden inbox goes blank, i click on any other folder (draft, sent...) and click back on inbox folder, and all messages apperas back.

Thunderbird is up to date, i can't find any explanation or solution to this.

has it happened to anybody?.

thanks for your help... Best regards HMD

Hi everyone, hope you are ding fine these days... i'm running thunderbird with an exchange account and owl extension. From a few days ago with thunderbird on screen, inbox folder shows all the messages and all of a sudden inbox goes blank, i click on any other folder (draft, sent...) and click back on inbox folder, and all messages apperas back. Thunderbird is up to date, i can't find any explanation or solution to this. has it happened to anybody?. thanks for your help... Best regards HMD

所有回复 (5)

more options

This appears to be an Owl problem introduced with v0.7.7.2. By now v0.7.7.4 is out. You may want to give it a try, and restart Thunderbird after updating the add-on. Please report back your results.

more options

Thanks for your responde.

Aluco versión is 0.7.7.4, updated today...and still having the same trouble as you can see next.

Inbox blank...click on other folder and click back inbox and all messages appear.

more options

This is the advice I have received from the OWL people.

This was a known problem that appeared in the last few days. There is already an update available that fixes it for most people. Can you please install Owl version 0.7.7.4, restart Thunderbird (a restart is necessary for Owl), and see whether the problem persists? If the problem continues, please try to create a new Thunderbird profile, install Owl, and try to set up the account there. If it still doesn't work, please write to owl.support@beonex.com with a copy of your error console (Thunderbird menu | Tools | Developer | Error Console, and copy the entire contents as text), please.

more options

Owl v0.7.7.5 has fixed it for me.

more options

I restarted Thunderbird with the extension disable....then enable it for the second time, and i have been monitoring the app on my second screen, and seems the problem has been fixed......

Thanks for all of your commnets....

由hsmonroy于修改