搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

need to clear cache

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 FredMcD

more options

I cannot sign in to Amazon on Firefox. I was told to clear the cache. I found the directions for doing it but I cannot find the toolbar so I can click on Library

I cannot sign in to Amazon on Firefox. I was told to clear the cache. I found the directions for doing it but I cannot find the toolbar so I can click on Library

所有回复 (1)

more options

Press the Alt or F10 key bring up the toolbar


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}