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Cannot search messages - inputs are disabled!

  • 4 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 Rich

Rich
Rich
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I am running Thunderbird 78.7.1 on Mac OS X 10.12.6 and there are a lot of UI issues with disabled inputs - for example I am trying to search messages and if I select 'Body' as the target for the search the dropdown value doesn't change and the search text input box won't accept any characters.

Same issues with adding calendar events with disabled drop downs and unchangeable text inputs

This is making TB very hard to use

Any ideas anyone?

Thanks

I am running Thunderbird 78.7.1 on Mac OS X 10.12.6 and there are a lot of UI issues with disabled inputs - for example I am trying to search messages and if I select 'Body' as the target for the search the dropdown value doesn't change and the search text input box won't accept any characters. Same issues with adding calendar events with disabled drop downs and unchangeable text inputs This is making TB very hard to use Any ideas anyone? Thanks

被采纳的解决方案

First thing to try is to disable hardware acceleration in Preferences/General/Indexing, then restart TB. If the problem remains in normal mode, launch again in safe mode, 'Reset toolbars & controls', 'Make changes & restart'.

http://kb.mozillazine.org/Safe_mode#Safe_Mode_options

定位到答案原位置 👍 1

所有回复 (4)

sfhowes
sfhowes
  • Top 10 Contributor
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Is there any change in safe mode (hold Option when launching TB)?

Rich
Rich 提问者
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Thanks sfhowes for your reply and yes it seems to work fine when I launched TB in safe mode.

What should I do to propagate the safe mode behaviour to normal mode?

Many thanks Rich

sfhowes
sfhowes
  • Top 10 Contributor
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选择的解决方案

First thing to try is to disable hardware acceleration in Preferences/General/Indexing, then restart TB. If the problem remains in normal mode, launch again in safe mode, 'Reset toolbars & controls', 'Make changes & restart'.

http://kb.mozillazine.org/Safe_mode#Safe_Mode_options

Rich
Rich 提问者
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Thanks so much! The indexing hardware acceleration was the problem.