搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Facing Technical issues

  • 10 个回答
  • 1 人有此问题
  • 8 次查看
  • 最后回复者为 cor-el

more options

I am facing webcam issue. webcam is not working.

I am facing webcam issue. webcam is not working.

所有回复 (10)

more options

does it work with other browsers especially like Microsoft 's?

more options

yes, in other browser webcam is wroking

more options

have you double check 'd FF settings for webcam to ensure the option to block is not enabled?

more options

block is not enabled but still not working

more options

can you remotely access my system?

more options

i have checked that block is not enabled.

more options

Are you there?

more options

Actually, we dont have that the authority to access the systems of FF users. We simply try to help resolve common issues. But sometimes there are bugs that need to be reported and worked out.

Sometimes, the Cost Benefits doesnt justify figuring out a problem, when the problem doesnt exist on a different browser.

For me, i 100% promote the use of testing issues in Windows Safe Mode and FF safe mode. It is truly enlightening to know how FF functions when all things are perfect, per se.

But here are some knowledge base's that could help figure out what is happening on your end:

https://www.google.com/search?client=firefox-b-1-d&q=webcam+in+FF+not+working

let us know what you figure out. and if you find a solution, please post it here for others to follow.

btw: i have been perplexed with the DNS vs HTTPs option in FF. Can you tweek this setting too and see if it helps your issue?

more options

alamdar.abass52 said

Are you there?

yes.

i bounce in and out of this discussion forum.

but i 99% try to be reliable for people in need.

more options

Any media related messages in the Web Console ?