搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Two-step authentication

  • 1 个回答
  • 1 人有此问题
  • 24 次查看
  • 最后回复者为 babu_92

more options

Hi , I have a problem with Two-step authentication of Firefox Account, first i wanted tu use Microsoft Authenticator as i use it on other accounts when i scan QR-code it adds account in app but on next step when i must enter 6 digital code it shows me this error: "incorrect two-step authentication code". i can not understand what is the problem . after that I Choose Google Authenticator but it appears same problem...Can you help me with it?

Hi , I have a problem with Two-step authentication of Firefox Account, first i wanted tu use Microsoft Authenticator as i use it on other accounts when i scan QR-code it adds account in app but on next step when i must enter 6 digital code it shows me this error: "incorrect two-step authentication code". i can not understand what is the problem . after that I Choose Google Authenticator but it appears same problem...Can you help me with it?

所有回复 (3)

more options

https://accounts.firefox.com/settings:

in this option there is no enable button of the Two-step authentication.  it is just add button(you can see it down below in  screenshots ) I see that solution is maybe to Synch.time but I can not see this option in my app microsoft authenticator.... as i say i just scan QR-code add acount to my app and than when i enter 6 digital code its say "incorrect two-step authentication code" and that is... on next step  i can'tenter....

由babu_92于修改

more options

https://accounts.firefox.com/settings


in this option there is no enable button of the Two-step authentication.  it is just add button(you can see it down below in  screenshots ) I see that solution is maybe to Synch.time but I can not see this option in my app microsoft authenticator.... as i say i just scan QR-code add acount to my app and than when i enter 6 digital code its say "incorrect two-step authentication code" and that is... on next step  i can'tenter....

由babu_92于修改

more options

I see that others have same problems as me... all advises that i read I did but not hepled I synchronized time both my pc and android but same problem....on other accounts it works fine can anyone help me with it ?