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Thunderbird "Spam" Filter

  • 1 个回答
  • 1 人有此问题
  • 5 次查看
  • 最后回复者为 sfhowes

accounting27
accounting27
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Why are emails from trusted sources, that I have been receiving for years suddenly going to junk/spam mail? I use the "shift J" to return them to my inbox, yet when left there for over 1 month, they still end up in SPAM. Again, these are normal emails from suppliers I have been receiving valid emails from for years... VERY ANNOYING. I clean out my inbox multiple times a day, moving emails to different directories for different suppliers, this has been going on for several months now...

Why are emails from trusted sources, that I have been receiving for years suddenly going to junk/spam mail? I use the "shift J" to return them to my inbox, yet when left there for over 1 month, they still end up in SPAM. Again, these are normal emails from suppliers I have been receiving valid emails from for years... VERY ANNOYING. I clean out my inbox multiple times a day, moving emails to different directories for different suppliers, this has been going on for several months now...
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所有回复 (1)

sfhowes
sfhowes
  • Top 10 Contributor
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Anything marked SPAM is done by the mail provider before mail is downloaded to TB (TB uses the 'junk' label). Access the account through cleanspot webmail and whitelist or unblock senders according to the cleanspot spam filters. Usually, adding a sender to webmail contacts will unblock them.