Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

BackUp issu

  • 7 个回答
  • 1 人有此问题
  • 18 次查看
  • 最后回复者为 FredMcD

more options

Dear Firefox community, I do not know why you are not solving your browser-short time memory loss problem! When I download a video / file, the internet is disconnected in the middle, and it takes a while to connect, then the download starts again from 0%! It wastes both my time and the internet. If the power connection is disconnected while downloading again - I don't get any backup of that file when I connect to the internet after the power connection is restored ...! However, other browsers have this advantage. I like Firefox a lot, but this short time memory loss system bothers me a lot. I hope to fix this issue in the next update. Humayun Rashid from-BANGLADESH

Dear Firefox community, I do not know why you are not solving your browser-short time memory loss problem! When I download a video / file, the internet is disconnected in the middle, and it takes a while to connect, then the download starts again from 0%! It wastes both my time and the internet. If the power connection is disconnected while downloading again - I don't get any backup of that file when I connect to the internet after the power connection is restored ...! However, other browsers have this advantage. I like Firefox a lot, but this short time memory loss system bothers me a lot. I hope to fix this issue in the next update. Humayun Rashid from-BANGLADESH

被采纳的解决方案

Thank you. The problem is solved. The problem was with my download manager. I'm sorry to bother you. Thank's You.

定位到答案原位置 👍 0

所有回复 (7)

more options

What is causing your internet to fail? Have you contacted your ISP?

Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a download manager.


This download manager works separately from the browser. The browser tells it what to download, and off it goes.

http://www.freedownloadmanager.org It is a powerful modern download accelerator and organizer for Windows and Mac.

more options

Giving a link to a download manager is not a solution. And it is not necessary to know what kind of service my ISP provides. And I don't think I can explain my problem to you. I may be disconnected during the download. And in that case, I want my download to start all over again. This is what I want even when the internet is disconnected. -thank's again

more options

humayun3330 said

And it is not necessary to know what kind of service my ISP provides.

I did not ask about your ISP services. I asked if you contacted them about the signal loss.


humayun3330 said

Giving a link to a download manager is not a solution.

Some download managers, when the link is lost, can continue the file transfer from where it left off when the link returns.

more options

Thanks a lot for you & your team.

more options

Is the problem solved? If so,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.

more options

选择的解决方案

Thank you. The problem is solved. The problem was with my download manager. I'm sorry to bother you. Thank's You.

more options

That was very good work. Well Done.