Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

My Thunderbird program stopped receiving emails on June 11, 2021.

  • 4 个回答
  • 2 人有此问题
  • 7 次查看
  • 最后回复者为 Wrangler53

more options

I need to know how to make the program receive emails as it did for years. I've saved and organized important emails but can only send emails using Thunderbird; it won't receive them, so I receive them from a Yahoo program on my computer. There's also an issue regarding passwords. Thunderbird is an essential part of my business.

I need to know how to make the program receive emails as it did for years. I've saved and organized important emails but can only send emails using Thunderbird; it won't receive them, so I receive them from a Yahoo program on my computer. There's also an issue regarding passwords. Thunderbird is an essential part of my business.

所有回复 (4)

more options
I need to know how to make the program receive emails

See https://support.mozilla.org/kb/cannot-receive-messages

Also, please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information.

There's also an issue regarding passwords.

So basically you said there's a problem, but not what the problem is.

more options

I downloaded Thunderbird. Every email saved, and the organization of saved emails, were included, but there's no site marked "Tools" and no place with three lines on top of each other. So I wasn't able to do what the instructions advised.

My Thunderbird sends emails, using a password I got from AT&T, but hasn't received any emails since June 11. What else can I do?

more options

So your Thunderbird has no way to write a new message or open your address book is that right?

more options

I don't know if this will help but I had a similar problem after the 3 June '21 update. I receive my email via AT&T/Yahoo. I just posted how I solved my problem. In a nut shell it was a problem with the AT&T Secure Key - which is nothing more than a very long password. I went into my AT&T Profile and selected the Secure Key option, deleted the existing key and created a new key. Opened TB and used the new Secure Key as the password and TB started working again.