搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

bookmarks and username-passwords

  • 4 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 presse3

more options

Hello, I no longer have any bookmarks and username-passwords saved. Everything suddenly disappeared. How can I recover them please?

Hello, I no longer have any bookmarks and username-passwords saved. Everything suddenly disappeared. How can I recover them please?

所有回复 (4)

more options

Hi, can you clarify whether this problem is on your iPhone/iPad (Firefox for iOS) or on your Mac (Firefox for desktop)?

In either case, have there been any major developments with your Firefox installation such as:

  • Uninstall/Reinstall
  • Automatic or manual update
  • Refresh or new profile created

Thanks.

For quick reference, this thread is: https://support.mozilla.org/questions/1342603

more options

maybe Automatic update

more options

Automatic update on an iPhone/iPad or on your Mac? If it's the Mac, a moderator can move this question to the Firefox for desktop board.

more options

macOS big sur 11.4