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Junk mail filter doesn't follow "white list"

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  • 2 人有此问题
  • 14 次查看
  • 最后回复者为 sfhowes

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I add addresses for websites I regularly receive mail from to my collected address book, but those emails are continually marked X-IMAIL-SPAM-URL X-IMAIL-SPAM-DNSBL. How do I get this to stop?

I add addresses for websites I regularly receive mail from to my collected address book, but those emails are continually marked X-IMAIL-SPAM-URL X-IMAIL-SPAM-DNSBL. How do I get this to stop?

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Are those messages marked as spam by the mail provider's filters before they reach TB? TB marks as 'junk', and the whitelist address books are set in Account Settings/Junk Settings.

It might help to whitelist by adding senders to the webmail contacts instead.