Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

After new installation, right clicking message "Move to" offers only a blank box, no mailboxes, recent.

  • 3 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 Jeff

Jeff
Jeff
more options

I just put a new installation on my pc notebook. When right clicking a message, I am used to being able to select a particular email address and more importantly a recent folder to move a message to. My file filters work just fine.

See screenshot.

Thanks, Jeff

I just put a new installation on my pc notebook. When right clicking a message, I am used to being able to select a particular email address and more importantly a recent folder to move a message to. My file filters work just fine. See screenshot. Thanks, Jeff
已附加屏幕截图

被采纳的解决方案

Do you see folders in the Move to menu when TB runs in safe/troubleshooting mode (hold Shift when launching TB)?

定位到答案原位置 👍 1

所有回复 (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Your recents list will be empty until you have some recent activities to list. I have no idea why your accounts are not listed, unless you don't have any configured in this install. What account information appears when you select troubleshooting information from the help menu?

sfhowes
sfhowes
  • Top 10 Contributor
more options

选择的解决方案

Do you see folders in the Move to menu when TB runs in safe/troubleshooting mode (hold Shift when launching TB)?

Jeff
Jeff 提问者
more options

sfhowes said
Do you see folders in the Move to menu when TB runs in safe/troubleshooting mode (hold Shift when launching TB)?


Options for Move to did appear after starting in Safe Mode. Then worked through the few extensions I had and found the one that caused the problem.

All good now.

Thanks, Jeff