搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Problem sending emails after update

  • 1 个回答
  • 1 人有此问题
  • 13 次查看
  • 最后回复者为 Matt

more options

My Thunderbird was updated recently and from that time forward, I have been unable to send

emails. When I compose a message and then click on the send button an error message is displayed that says:

Sending of the message failed. Unable to open the temporary file C:\Users\ME\AppData\Local\Temp\nsmail.tmp. Check your 'Temporary Directory' setting.

I looked in the directory above and sure enough the named file was not present. So I thought that maybe the program did not know how to write that file, so I saved an empty file of that name in that directory. Since the message was still displayed, I clicked on the send button again. Immediately the file disappeared from the directory and the error message was displayed that says:

Sending of the message failed. Unable to open the temporary file C:\Users\ME\AppData\Local\Temp\nsmail.tmp. Check your 'Temporary Directory' setting.

So three questions remain:

1) Where do I find the 'Temporary Directory' setting?

2) What is tat file used for, what is it supposed to contain?

3) When is the program supposed to create it?

My Thunderbird was updated recently and from that time forward, I have been unable to send emails. When I compose a message and then click on the send button an error message is displayed that says: Sending of the message failed. Unable to open the temporary file C:\Users\ME\AppData\Local\Temp\nsmail.tmp. Check your 'Temporary Directory' setting. I looked in the directory above and sure enough the named file was not present. So I thought that maybe the program did not know how to write that file, so I saved an empty file of that name in that directory. Since the message was still displayed, I clicked on the send button again. Immediately the file disappeared from the directory and the error message was displayed that says: Sending of the message failed. Unable to open the temporary file C:\Users\ME\AppData\Local\Temp\nsmail.tmp. Check your 'Temporary Directory' setting. So three questions remain: 1) Where do I find the 'Temporary Directory' setting? 2) What is tat file used for, what is it supposed to contain? 3) When is the program supposed to create it?
已附加屏幕截图

所有回复 (1)

more options

stationmaster said

So three questions remain: 1) Where do I find the 'Temporary Directory' setting? 2) What is tat file used for, what is it supposed to contain? 3) When is the program supposed to create it?

All one question really. The temporary setting obviously point to C:\Users\ME\AppData\Local\Temp as that is the path given in the error, the file is your email and it is created so all the parts can be assembled and converted to text ready for transmission.

In 100% of instances there folks have had issues in the past with nsmail.tmp it is because they have an antivirus product that is causing the problem. Mostly from memory Avast. but create an exception in whatever passes as an anti virus program on your system of the file to prevent it causing issues in the future.