搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

It says "html5: Video file not found" and I cannot play any video.

  • 2 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 cor-el

more options

It says "html5: Video file not found" and I cannot play any video.

It says "html5: Video file not found" and I cannot play any video.

所有回复 (2)

more options

Is this with all websites/pages, some, a few?

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

You can check the Web Console for media related messages.