Firefox won't log me on to various accounts with passwrods for those account - I have to use Google browser
Firefox frequently doesn't work when I try to logon to various accounts I have. I get errors from whatever website it is. When I use Chrome I have ZERO issues. It's Firefox. Not me or my passwords or anything else. I can always logon with Chrome. Would like to keep using FireFox, but if this persists I won't use it anymore. Help?
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Examples and screenshots.
Examples and screenshots of what?
IT WON'T LOG ME ONTO VARIOUS ACCOUNTS - PERIOD. I go to Google Chrome, put in my email, password at the same sites where I can't logon - et VOILA!
I'm not only IN, but I can access my accounts. It's that simple. I'm not getting error messages on FireFox or anything. I got fed up with not being able to logon to my accounts (and I had reset SEVERAL passwords, because I didn't know what was going on, and the resets didn't work). So, I tried Chrome and got in. BOOM!
What's up with FireFox not logging me on? Any ideas?
American Airlines is a perfect example of where I had this issue. I now only logon using Chrome. Also, Nespresso, Stahlbush Farms, and several others which escape me right now, but the common denominator is me trying to use THIS browser, giving up and then using Chrome and getting in.
This issue can be caused by corrupted cookies or blocked cookies.
- check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"
- https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.
- make sure your extensions and filters are updated to the latest version
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for relevant-looking messages about blocked content.
- https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
- https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
- https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track
You can try these steps in case of issues with webpages:
You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.
- hold down the Shift key and left-click the Reload button
- press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- press "Command + Shift + R" (Mac)
Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).
"Remove the Cookies" for websites that cause problems:
- Settings -> Privacy & Security
Cookies and Site Data: "Manage Data"
"Clear the Cache":
- Settings -> Privacy & Security
Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear
Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window