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My subscription to Keto Cycle was cancelled twice in the past year. However I’m still being charged a monthly fee $40. I don’t seem able to convey my “Stop and Desist” taking the payment from my account. I’ve had a cancelled account for a year at least. I don’t know what to do. It’s like I’m talking to someone who isn’t English as a first language. Please help

My subscription to Keto Cycle was cancelled twice in the past year. However I’m still being charged a monthly fee $40. I don’t seem able to convey my “Stop and Desist” taking the payment from my account. I’ve had a cancelled account for a year at least. I don’t know what to do. It’s like I’m talking to someone who isn’t English as a first language. Please help

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Hi,

This forum is intended for helping users with Mozilla products like Firefox. I'm going to close this thread as off-topic since it is not a subject covered in the support forum. Please see Mozilla Support rules and guidelines.