Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

verizon email and password not working

  • 4 个回答
  • 2 人有此问题
  • 20 次查看
  • 最后回复者为 yourtheone7

more options

I wiped my hard drive and resinstalling everything. I cannot get TB to load my old verizon email. I can get my verizon email at the web aol address, and I can put in my gmail address in TB so I know TB is working, but not my old verizon address and password? It says configuration found in database, in green, but then in about 2 minutes later it says unable to log in at server. Probably wrong configuration username or password in yellow. I changed the password when I log into the web mail, and used that new one to try to get TB to log in to my verizon account but it still will not. Any Ideas??? I will gladly pay anyone who can figure this out. Thank you, Joaquin

I wiped my hard drive and resinstalling everything. I cannot get TB to load my old verizon email. I can get my verizon email at the web aol address, and I can put in my gmail address in TB so I know TB is working, but not my old verizon address and password? It says configuration found in database, in green, but then in about 2 minutes later it says unable to log in at server. Probably wrong configuration username or password in yellow. I changed the password when I log into the web mail, and used that new one to try to get TB to log in to my verizon account but it still will not. Any Ideas??? I will gladly pay anyone who can figure this out. Thank you, Joaquin

被采纳的解决方案

Create an app password:

https://help.aol.com/articles/Create-and-manage-app-password

Remove the entries from Saved Passwords in Preferences, restart TB, enter the app password instead of the account password when prompted.

定位到答案原位置 👍 1

所有回复 (4)

more options

A Verizon account requires an app password, unless you use AOL servers and OAuth2 authentication.

See https://support.mozilla.org/en-US/questions/1361878

more options

Hi sfhowes: Thank you for responding. Your time is worth something, I want to compensate you for your time. I am not sure what an app password is. When I go to add mail account and put in my verizon email and password it says incoming server already exists. I don't know what to do next. thank you Joaquin

more options

选择的解决方案

Create an app password:

https://help.aol.com/articles/Create-and-manage-app-password

Remove the entries from Saved Passwords in Preferences, restart TB, enter the app password instead of the account password when prompted.

more options

Solved, You Are The Man. What do I owe you brother? Thank you so much. Joaquin