搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox hangs when it opens

  • 7 个回答
  • 1 人有此问题
  • 5 次查看
  • 最后回复者为 jonzn4SUSE

more options

Whenever I open Firefox fresh, it hangs on a screen and becomes unresponsive. I’ve tried a fresh install and going through all my program files and getting rid of anything related. I have no extensions or add ons and it still does the same thing in troubleshoot mode.

It did the same thing on windows 10 as well as now that I upgraded to 11

Whenever I open Firefox fresh, it hangs on a screen and becomes unresponsive. I’ve tried a fresh install and going through all my program files and getting rid of anything related. I have no extensions or add ons and it still does the same thing in troubleshoot mode. It did the same thing on windows 10 as well as now that I upgraded to 11

所有回复 (7)

more options

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

more options

Yes the problem is still there in troubleshoot mode

more options

It is possible that your firewall or other security software blocks or restricts Firefox without informing you, possibly after detecting changes (update) to the Firefox application. Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access for Firefox and the plugin-container process and the updater process.

See:

Boot the computer in Windows Safe Mode with network support to see if that has effect.

more options

I re added all the permissions for firefox in windows firewall, AVG and Malware bytes. That didnt seem to make it any better. Starting in safe mode its still happens momentarily but it loads in about 5 seccond with no becoming unresponsive.

Is there now another step to do with this new information?

more options

Can you boot Windows to Safe Mode and see how Firefox loads?

How to boot in Safe Mode in Windows 10

   Hold down the Shift button as you click "Restart." ...
   Choose "Troubleshoot" on the Choose an option screen. ...
   Choose "Startup Settings" and then click Restart to get to the final selection menu for Safe Mode. ...
   Enable Safe Mode with or without internet access.
more options

As I stated in the previos response It happens in safe mode momentairly, not nearly as long as in regular windows.

more options

Got it....

由jonzn4SUSE于修改