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Loss of passwords

  • 2 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 david497

david497
david497
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Hi Folks - am using an iMac Retina 2019 - have updated to Monterey Version 12.1 but it seems my Firefox log ins have disappeared - the Safari ones have remained - any suggestions? Best wishes. Dave

Hi Folks - am using an iMac Retina 2019 - have updated to Monterey Version 12.1 but it seems my Firefox log ins have disappeared - the Safari ones have remained - any suggestions? Best wishes. Dave

被采纳的解决方案

Hi Folks

thanks for your response; I've actually restored most of the passwords manually - I'm not that good with IT and have no idea why the upgrade from Big Sur to Monterey should have destroyed the passwords in Firefox - the Safari ones were unaffected.

Once again, many thanks for your response.

Best wishes

Dave

定位到答案原位置 👍 0

所有回复 (2)

FredMcD
FredMcD
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Any idea what happen? Are you using a password manager other than what came with the browser?

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

david497
david497 提问者
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选择的解决方案

Hi Folks

thanks for your response; I've actually restored most of the passwords manually - I'm not that good with IT and have no idea why the upgrade from Big Sur to Monterey should have destroyed the passwords in Firefox - the Safari ones were unaffected.

Once again, many thanks for your response.

Best wishes

Dave