Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Thunderbird won't open.

  • 1 个回答
  • 1 人有此问题
  • 11 次查看
  • 最后回复者为 david

info2869
info2869
more options

I cannot open Thunderbird - not from the taskbar, not from the desktop shortcut, not from 'all programs' on the Start menu, not from the .exe file.

Running Windows 10 - the computer has been shut down and restarted dozens of times. I have not been able to open Thunderbird since Jan. 27th, 2022.

I *could* uninstall and reinstall, but I suspect I would then lose all of my addresses, and any e-mail which are not currently on the server.

I cannot open Thunderbird - not from the taskbar, not from the desktop shortcut, not from 'all programs' on the Start menu, not from the .exe file. Running Windows 10 - the computer has been shut down and restarted dozens of times. I have not been able to open Thunderbird since Jan. 27th, 2022. I *could* uninstall and reinstall, but I suspect I would then lose all of my addresses, and any e-mail which are not currently on the server.

所有回复 (1)

david
david
  • Top 10 Contributor
more options

I suggest a reinstall with no uninstall. TB may be corrupt. After reinstall, if TB does NOT open the profile, then close it, click windows icon on task bar, enter run and press enter and on next panel, enter thunderbird.exe -p and press enter. On next screen, click 'create profile' and locate and select profile and provide name to profile manager and continue to TB. (Your profile is probably at c:\\(yourname)\appdata\thunderbird\profile).