搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Mozilla thunderbird for earthlink passwords troubles!

  • 8 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 oivie

more options

Hello, earthlink asked me to change my password today and now...I keep getting this message: Mozilla thunderbird for earthlink…Sending of password for user orvkat@teleport.com did not succeed. Mail server pop.earthlink.net

I did change the password in password manager and it's correct (I can login to my earth account on-line fine)! I've check incoming and outgoing servers...it's all good I didn't change a thing and was working until I changed my account password for earthlink. Also, rebooted the PC still a no go... ;-) Please help...

Best regards,

Robert Ivie

Hello, earthlink asked me to change my password today and now...I keep getting this message: Mozilla thunderbird for earthlink…Sending of password for user orvkat@teleport.com did not succeed. Mail server pop.earthlink.net I did change the password in password manager and it's correct (I can login to my earth account on-line fine)! I've check incoming and outgoing servers...it's all good I didn't change a thing and was working until I changed my account password for earthlink. Also, rebooted the PC still a no go... ;-) Please help... Best regards, Robert Ivie

被采纳的解决方案

OK..I found the problem...my new password was too long, 13 character...the max is 12! Added new (shorter password) and all is back! Thanks for the help!

定位到答案原位置 👍 0

所有回复 (8)

more options

See Images please...

more options

Delete those entries and provide the new password when prompted.

more options

Deleting the entries and providing new passwords did not solve the problem...

Still get the message below!

more options

Just looking at this issue. You have a different number of mailboxes and smtp setups. I suggest carefully reviewing them to see if TB is getting confused. Is each email address set up with its own account definition of incoming server and smtp server? I've seen it is easy to get them slightly off. This may not be the issue, but I do suggest reviewing that. Maybe I'm misreading it, but I don't get the impression there are multiple accounts. Just a thought to consider...

more options

Well..tried a new email account on outlook and same thing!

more options

I have only one earthlink account

more options

Okay, but your first screenshot showed what appears to be four accounts (identities).

more options

选择的解决方案

OK..I found the problem...my new password was too long, 13 character...the max is 12! Added new (shorter password) and all is back! Thanks for the help!