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Unable To View Any Videos in Firefox

  • 5 个回答
  • 1 人有此问题
  • 9 次查看
  • 最后回复者为 Derph

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Firefox is not playing any videos on my device. Will typically 'spin' as if loading.

Every site repeats the same stupid troubleshooting steps. I have already: Cleared cookies and cache, Disabled all themes and extensions, Tried in troubleshooting mode, Disabled hardware acceleration, 'refreshed' Firefox, Did a complete uninstall, including deleting %APPDATA%\Mozilla\ and reinstalled.

Videos play just fine in other browsers, like Google Chrome

Running Firefox 97.0.1 (Up to date) on Windows 10, Version 21H2

Firefox is not playing any videos on my device. Will typically 'spin' as if loading. Every site repeats the same stupid troubleshooting steps. I have already: Cleared cookies and cache, Disabled all themes and extensions, Tried in troubleshooting mode, Disabled hardware acceleration, 'refreshed' Firefox, Did a complete uninstall, including deleting %APPDATA%\Mozilla\ and reinstalled. Videos play just fine in other browsers, like Google Chrome Running Firefox 97.0.1 (Up to date) on Windows 10, Version 21H2
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被采纳的解决方案

No addons.

Problem fixed itself a couple days ago. ¯\_(ツ)_/¯

定位到答案原位置 👍 1

所有回复 (5)

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What security software are you running? see screenshot

由jonzn4SUSE于修改

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Is that the screenshot you meant to post, Jonzn?

It's an employer-provided laptop that runs Cortex XDR. I don't reckon that Cortex XDR would be the problem though, because my prior laptop had Cortex XDR as well and it ran without any issues.

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Hi

Do you have any add-ons installed in Firefox?

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Try Windows in Safe Mode.

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选择的解决方案

No addons.

Problem fixed itself a couple days ago. ¯\_(ツ)_/¯