搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Synchronization & Storage

  • 1 个回答
  • 1 人有此问题
  • 99 次查看
  • 最后回复者为 sfhowes

more options

I just downloaded Thunderbird version 91.6.2 to my new Dell WINDOWS 11 desktop. When I downloaded my messages from my AOL account, only my Inbox messages downloaded for my 2 AOL accounts. My "sent" mail and all my other folders did not download. When I go to Thunderbird Account settings, the "Synchronization & Storage" option is NOT available for either of my AOL accounts. I have included a screenshot of my menu. I don't know how to set Thunderbird to synchronize my messages. Please help!

I just downloaded Thunderbird version 91.6.2 to my new Dell WINDOWS '''11''' desktop. When I downloaded my messages from my AOL account, only my Inbox messages downloaded for my 2 AOL accounts. My "sent" mail and all my other folders did not download. When I go to Thunderbird Account settings, the "'''Synchronization & Storage'''" option is '''NOT''' available for either of my AOL accounts. I have included a screenshot of my menu. I don't know how to set Thunderbird to synchronize my messages. Please help!
已附加屏幕截图

被采纳的解决方案

The accounts were probably added as POP accounts. Check the Server Type in Server Settings. If the Inbox messages were deleted from the server after download, copy them to subfolders of Local Folders, and the same for any Sent messages, then remove the accounts with Account Actions in Account Settings. Then, add them to TB as IMAP accounts (Account Actions, Add Mail Account). TB should detect the correct settings:

imap.aol.com on 993 and smtp.aol.com on 465, SSL/TLS, OAuth2 authentication, User Name = email address.

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account

定位到答案原位置 👍 0

所有回复 (1)

more options

选择的解决方案

The accounts were probably added as POP accounts. Check the Server Type in Server Settings. If the Inbox messages were deleted from the server after download, copy them to subfolders of Local Folders, and the same for any Sent messages, then remove the accounts with Account Actions in Account Settings. Then, add them to TB as IMAP accounts (Account Actions, Add Mail Account). TB should detect the correct settings:

imap.aol.com on 993 and smtp.aol.com on 465, SSL/TLS, OAuth2 authentication, User Name = email address.

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account