Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

backed up files do not work for Thunderbird or Firefox

  • 1 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 sfhowes

gus85032
gus85032
more options

1. Computer using all the time was having HD problems & I backed up Firefox & Thunderbird files 2. Had old (2 yrs) computer with Firefox & Thunderbird, updated both programs 3. Removed data files from old computer & placed the new files in Profiles Folder of working computer 4. Both Firefox & Thunderbird did not work. 5. Erased Thunderbird & Firefox & reloaded and both say there is no data and will not even start. They start to load but never fully load after it tells me there is no data files and I placed the new files in the Profiles Folder. 6. If I cannot even get the programs to start, and start a brand new Firefox & Thunderbird I'm lost on what to do?

1. Computer using all the time was having HD problems & I backed up Firefox & Thunderbird files 2. Had old (2 yrs) computer with Firefox & Thunderbird, updated both programs 3. Removed data files from old computer & placed the new files in Profiles Folder of working computer 4. Both Firefox & Thunderbird did not work. 5. Erased Thunderbird & Firefox & reloaded and both say there is no data and will not even start. They start to load but never fully load after it tells me there is no data files and I placed the new files in the Profiles Folder. 6. If I cannot even get the programs to start, and start a brand new Firefox & Thunderbird I'm lost on what to do?

所有回复 (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Try this: create a new profile from Help/More Troubleshooting, about:profiles, name it, click Choose folder..., Browse... and select your old profile folder, and see if your old data and settings are shown.