搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

No embedded video on BBC News wedsite

  • 11 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 jonzn4SUSE

more options

I've changed my anti virus from Kaspersky to Bitdefender, since doing so I've noticed that the embedded videos on the BBC News Site are no longer working in Firefox. However, they do work in Microsoft Edge.

I've changed my anti virus from Kaspersky to Bitdefender, since doing so I've noticed that the embedded videos on the BBC News Site are no longer working in Firefox. However, they do work in Microsoft Edge.

所有回复 (11)

more options

If you turn off Bitdefender what happens? I run Kaspersky on Win7 and Win11 with no issues.

由jonzn4SUSE于修改

more options

I've got Windows 10, I had no problems with Kaspersky, but I've changed because of the current situation, although, as a personal user, chances are that it's a very small risk.

I switched off the anti virus on Bitdefender, but it makes no difference.

more options

由jonzn4SUSE于修改

more options

The troubleshooting mode makes no difference. I've attached a screen grab of a BBC page showing the issue.

more options

Did you turn off Bitdefender or Disable?

由jonzn4SUSE于修改

more options

I only turned off the Anti virus part of Bitdefender, it's not as easy as Kaspersky to disable, I'll have to look it up.

more options
more options

Thanks, unfortunately, I have to go out now for the evening, so I'll have to continue this tomorrow.

more options

.....

由jonzn4SUSE于修改

more options

I've solved this issue. I cleared out the Firefox cache and the BBC site is now working as before.

Many thanks for your help.

more options

Good. Mark it as resolved and have a good day.