搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox Browser

  • 1 个回答
  • 1 人有此问题
  • 13 次查看
  • 最后回复者为 jeyson1099

more options

My computer rebooted to install antivirus update. Now I cannot access any of my bookmarks or anything on the web. My bookmarks are showing, but when I click on one, it won't load. When I first open Firefox, there is a tab in the upper left corner that says new tab, but there is a blank page. I can't access my e-mail or anything on the web.

My computer rebooted to install antivirus update. Now I cannot access any of my bookmarks or anything on the web. My bookmarks are showing, but when I click on one, it won't load. When I first open Firefox, there is a tab in the upper left corner that says new tab, but there is a blank page. I can't access my e-mail or anything on the web.

所有回复 (1)

more options

Hello, If another web browser works just fine, one of following solutions should fix things: If you are able to view websites in browsers other than Firefox, please follow the steps in the following link: Firefox can't load websites but other browsers can. If you experience connection problems after updating Firefox, go to: Fix problems connecting to websites after updating Firefox. If none of the above options solved your problem, please visit Websites don't load - troubleshoot and fix error messages and performs other processes that are detailed there.