Huh? what am i supposed to do and why did this happen
Sending of the message failed. An error occurred while sending mail. The mail server responded: Must issue a STARTTLS command first. o3-20020a0566022e0300b0064ca88c0893sm203009iow.10 - gsmtp. Please verify that your email address is correct in your account settings and try again.
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Who is the mail provider? Looks like they require STARTTLS connection security on the outgoing server. Check Tools/Account Settings, Outgoing Server (SMTP).
If I could read hieroglyphics it might help. I have zero idea what any of this says, what it is, what it means or what I'm supposed to do. What is STARTTLS and what am I supposed to do with it? It used to be a telus email but gmail took over the telus stuff as of about a year ago. This happened once before and I had to delete and reinstall the email cause I have no idea what I'm supposed to do to fix what it wants. And no clue as to why this would suddenly happen. Thx
Open Tools/Account Settings, Outgoing Server (SMTP) at bottom of left pane, select the smtp server for the account, Edit..., set the server smtp.gmail.com on port 587, STARTTLS connection security, authentication method = OAuth2, User Name = your Telus email address, restart TB, enter your account password in the OAuth window to allow TB access.