搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Duolingo's audio doesn't work fine

  • 9 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Ivan R.

more options

Since a few days I have a problem with Duolingo. When I Play the the vocals the audio "fries". The problem there is ONLY with Firefox. On Chrome and other browers the audio works perfecly.

Since a few days I have a problem with Duolingo. When I Play the the vocals the audio "fries". The problem there is ONLY with Firefox. On Chrome and other browers the audio works perfecly.

所有回复 (9)

more options

Please provide a public link (no password) that we can check out. No Personal Information Please !


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

FredMcD said

Please provide a public link (no password) that we can check out. No Personal Information Please !

Do you mean Duolingo's website? This: https://www.duolingo.com/learn

more options

I already tried troubleshoot (safe mode), and the problem is still there.

I also tried to delete cache, and Duolingo's cookies (just their cookies)

more options

And the part under; Make sure you are not blocking content ?

more options

FredMcD ha detto

And the part under; Make sure you are not blocking content ?

I crossed out the tracking protection, and the problem is still there.

more options

Have you checked the speaker by trying another website?

more options

FredMcD ha detto

Have you checked the speaker by trying another website?

Of course, any website works fine.

more options

I called for more help.

more options

FredMcD ha detto

I called for more help.

Thank you!