搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Select tool for screenshots only captures partial area of the selected area.

  • 4 个回答
  • 2 人有此问题
  • 56 次查看
  • 最后回复者为 FredMcD

more options

The custom screenshot select tool (the tool which lets you select custom area of the screenshot) only captures a part of that selected are. This is quite an inconvenience. I am on Mozilla Firefox 99.0.1 for Windows x64 system. I have added the screenshots.

Posted an Imgur link as Mozilla's website is seemingly stuck at uploading images.

https://imgur.com/a/zO6yi0y

The custom screenshot select tool (the tool which lets you select custom area of the screenshot) only captures a part of that selected are. This is quite an inconvenience. I am on Mozilla Firefox 99.0.1 for Windows x64 system. I have added the screenshots. Posted an Imgur link as Mozilla's website is seemingly stuck at uploading images. https://imgur.com/a/zO6yi0y

被采纳的解决方案

This is what I use; Taking a Screenshot; Windows > Start > search box > Snip. Select Snipping Tool. Use a compressed image type like PNG or JPG to save the screenshot. Save the picture(s) to your desktop, or wherever. Press the Reply button. Then press the Add images; Browse button.

定位到答案原位置 👍 1

所有回复 (4)

more options

选择的解决方案

This is what I use; Taking a Screenshot; Windows > Start > search box > Snip. Select Snipping Tool. Use a compressed image type like PNG or JPG to save the screenshot. Save the picture(s) to your desktop, or wherever. Press the Reply button. Then press the Add images; Browse button.

more options

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
more options

FredMcD said

This is what I use; Taking a Screenshot; Windows > Start > search box > Snip. Select Snipping Tool. Use a compressed image type like PNG or JPG to save the screenshot. Save the picture(s) to your desktop, or wherever. Press the Reply button. Then press the Add images; Browse button.

Thank you

more options

Glad to help. Safe Surfing.