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TB crashes immediately after startup - no way

  • 3 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 giorgiopmg

giorgiopmg
giorgiopmg
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Gents, I've been using Thunderbird since years without main problems; today I removed from "saved password" one of my accounts; thereafter TB crashed and now is repeatedly crashing immediately after startup; I tried in safe mode but with identical result. Someone could help in restoring?

THX

Win 10 Pro Microsoft Defender Antivirus Windows Firewall

Gents, I've been using Thunderbird since years without main problems; today I removed from "saved password" one of my accounts; thereafter TB crashed and now is repeatedly crashing immediately after startup; I tried in safe mode but with identical result. Someone could help in restoring? THX Win 10 Pro Microsoft Defender Antivirus Windows Firewall

被采纳的解决方案

Update: It seems that by re-installing a new copy of Thunderbird now the startup is completed and I can input the new password required. Now seems to work normally.

定位到答案原位置 👍 0

所有回复 (3)

Matt
Matt
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You removed a saved password for an account. Was the account an oAuth one perhaps?

When you say it crashes, that implies an crash report. What is the reference. https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

giorgiopmg
giorgiopmg 提问者
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选择的解决方案

Update: It seems that by re-installing a new copy of Thunderbird now the startup is completed and I can input the new password required. Now seems to work normally.

giorgiopmg
giorgiopmg 提问者
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THX Matt for your reply