Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

export/import profile

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 david

Isidro
Isidro
more options

I backed up the thunderbird profile as per video instructions to external drive. On the new pc I installed thunderbird and copied to the roaming folder the filed previously copied from old pc. After doing it and opening the thunderbird, it doesn't open as the old program, it keeps wanting me to set up and account and when I go to the thunderbird program I find 4 different profile names and i guess it correspond with the times I have tried copying the profile back into the new pc. Can any one shed a light on this for me please.

I backed up the thunderbird profile as per video instructions to external drive. On the new pc I installed thunderbird and copied to the roaming folder the filed previously copied from old pc. After doing it and opening the thunderbird, it doesn't open as the old program, it keeps wanting me to set up and account and when I go to the thunderbird program I find 4 different profile names and i guess it correspond with the times I have tried copying the profile back into the new pc. Can any one shed a light on this for me please.

所有回复 (1)

david
david
  • Top 10 Contributor
more options

This happens because TB always installs a base profile and, on first starting, prompts for an email id. If you already have a profile, just click the 'home' tab and ignore the request for email id. Then, right-click near top of screen and activate the 'menu bar'. Then, click help>moretroubleshootinginformation, scroll down to Profiles, click about:profiles and you should see your profile listed among the others. Select it and you should be okay.