搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Mail opens in "reply" mode

more options

Incoming mail is suddenly opening in edit mode. An error message says "A unique identity matching the from address was not found. ... " What has happened?

Incoming mail is suddenly opening in edit mode. An error message says "A unique identity matching the from address was not found. ... " What has happened?
已附加屏幕截图

所有回复 (3)

more options

Hello there dwessel. We have read your message . We try to help you.


Please see this post and the referenced bug report:

https://support.mozilla.org/en-US/questions/1245998




Greetings Firefox volunteer.

more options

The archived bug report 1245998 from three years ago (version 60) was a somewhat similar problem and the workarounds were helpful but don't solve the problem we have now with the new version 91.10.0. I personally have never had this problem in 10-plus years, so it seems to have been a bug introduced with the most recent version. For others who come across the problem, here are two workarounds in the meantime. 1: Ctrl-O opens the email normally (in read mode). 2: Usually I just move the email into the folder where I'm going to be filing it anyway, and read it there. Emails seem to be opening properly everywhere EXCEPT the Inbox.

more options

Thank you for using Thunderbird Software.




Greetings Firefox volunteer.