搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

start configuration

  • 1 个回答
  • 1 人有此问题
  • 22 次查看
  • 最后回复者为 Toad-Hall

more options

I have two computers. Our e-mail server is comcast. Computer-1 has e-mail #1; computer-2 has e-mail #2. Computer-2 forwards certain e-mails to computer-1, and vice-versa. Recently I upgraded computer-2 to computer-3. Everything went smoothly, EXCEPT Computer-3 cannot forward e-mails to computer-1 (computer-1 can forward to computer-3). I get the following error message:

"Sending of the message failed. An error occurred while sending mail. The mail server responded: Not our Customer. Please check the message recipient " [edited] @comcast.net" and try again."

What gives?

I have two computers. Our e-mail server is comcast. Computer-1 has e-mail #1; computer-2 has e-mail #2. Computer-2 forwards certain e-mails to computer-1, and vice-versa. Recently I upgraded computer-2 to computer-3. Everything went smoothly, EXCEPT Computer-3 cannot forward e-mails to computer-1 (computer-1 can forward to computer-3). I get the following error message: "Sending of the message failed. An error occurred while sending mail. The mail server responded: Not our Customer. Please check the message recipient " [edited] @comcast.net" and try again." What gives?

由James于修改

所有回复 (1)

more options

That error suggests the address you are forwarding to is not correct as server says it does not exist. 550 Not our Customer. This error results when a message is sent to a non-existent Comcast customer. http://postmaster.comcast.net/mail-error-codes.html

As you have filters doing the 'forwarding'. Check the Message Filter to see if there is a spelling mistake in the forwarding to comcast address. This could be a small error like a space in the wrong place, a comma where there should be a full stop.

I presume this only occurs on the filtered forwarded email and you can otherwise send emails perfectly ok.