搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I can't restore bookmarks after reset

  • 5 个回答
  • 2 人有此问题
  • 2 次查看
  • 最后回复者为 starfish3865

more options

I reset the laptop and lost the bookmarks. It originally reset to Edge but I downloaded Firefox. I have gone to the square of horizontal lines, clicked on Bookmarks, Manage Bookmarks, Import and Backup, Restore. The only date that shows is today's date. What else can I try?

I reset the laptop and lost the bookmarks. It originally reset to Edge but I downloaded Firefox. I have gone to the square of horizontal lines, clicked on Bookmarks, Manage Bookmarks, Import and Backup, Restore. The only date that shows is today's date. What else can I try?

所有回复 (5)

more options

Hi starfish3865, A bookmarks backup file includes the number of bookmarks, e.g., bookmarks-2022-06-27_372_hmeY2... where 372 is the number of bookmarks.

If that number doesn't look right for the number of bookmarks that you had, maybe there's an old Profile that you can get another backup from - Enter about:profiles in the address bar and press Enter You should see at least one Profile named default (or default-release) This is the profile in use and it cannot be deleted.

If there is another Profile in the list, next to Root Directory is the path and an Open Folder button. Click to Open the folder and you will see a folder named bookmarkbackups. You will see up to 15 backups.

You can either Restore one of those backups by navigating to it with the Choose File option, or, you can copy that backup to your current Profile bookmarkbackups folder and Restore it.

由user104147805413306348376805769878442569366于修改

more options

Hi. There were two Profiles, Default-Release and Default. Default-Release: clicking on Open Folder of this did show a folder called Bookmarkbackups. In that were two items with today's date and yesterday's date. Default: clicking on Open Folder only showed two items, Times and Parent Lock.

more options

Is there an old Windows data file from when you did the Reset? If so, you can follow the same path to an older Profile and copy a bookmarks backup.

more options

Where would I find it?

more options

I think that is what might have happened.