搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I can't add an existing email on Thunderbird (email address from China).

  • 2 个回答
  • 3 人有此问题
  • 3 次查看
  • 最后回复者为 TracyX

more options

Whenever I add the mail, it said "Configuration found in Mozilla ISP database", but then has this prompt "Unable to log in at server. Probably wrong configuration, username or password." However, I am pretty sure my email address and password are correct, and the configuration is correct. My email ends with "@163.com".

Whenever I add the mail, it said "Configuration found in Mozilla ISP database", but then has this prompt "Unable to log in at server. Probably wrong configuration, username or password." However, I am pretty sure my email address and password are correct, and the configuration is correct. My email ends with "@163.com".
已附加屏幕截图

所有回复 (2)

more options

And it turns out that my Gmail account cannot be added too, so it is not because the email address is from China.

more options

it may be because netease changed their way of granting IMAP right. Google is about OAuth I guess?