搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

‘Can anybody tell me why I have to restart my computer EVERYTIME it goes to sleep to get THUNDERBIRD to access my mail server,? I've donated and I ;like the program but this is enough to make me look’ for ‘Thunderbird’

  • 7 个回答
  • 0 人有此问题
  • 1 次查看
  • 最后回复者为 Wayne Mery

more options

Can anybody tell me why I have to restart my computer EVERYTIME it goes to sleep to get THUNDERBIRD to access my mail server? I've donated and I like the program very much and would recommend it but this is enough to make me look’ for ‘Thunderbird’ alternatives.

Can anybody tell me why I have to restart my computer EVERYTIME it goes to sleep to get THUNDERBIRD to access my mail server? I've donated and I like the program very much and would recommend it but this is enough to make me look’ for ‘Thunderbird’ alternatives.

由Wayne Mery于修改

所有回复 (7)

more options

What version are you using? And when did the problem start?

more options

I don't know how to find that but I think it is a beta version 102 on or about the 9th of June. The status usually just says "done" I can access the already down loaded emails to read them but clicking get messages produces nothing.

more options

Do Help > Troubleshooting information. Version will be shown. ANd if it really is beta, Update Channel will show beta.

If it is beta 102 then you are drastically out of date. However, do you want to remain on beta?

more options

I don't mind staying on Beta I've been on a few since I moved to Thunderbird from OUTLOOK which drove me mad.... The having to continually restart my computer thing is a PITA but I like some of the newer features ...this issue only started maybe a month a go. What should I do? Is there and update....I've looked everywhere on the "dashboard" that I can think of, compacted folders, emptied trash etc... etc... Generally I'm very happy with the program.

more options

How do I update my beta or change to standard Thunderbird please..... this is driving me nuts

regards and thanks in anticipation

more options

I can't see an answer to.

Wayne Mery said

What version are you using? And when did the problem start?

So perhaps step back to that point and answer the question. Without that information I would be inclined to say you need the latest version. But really it would be nice to know the issue is your installed version, instead of guessing.

more options

1. Do Help > More Troubleshooting information. Version will be shown. ANd if it really is beta, Update Channel will show beta. If you really are on beta 102, then you could install the release version from https://www.thunderbird.net/en-US/, and then on startup point to your beta profile data. But, there is no indication that your problem will go away with version 102.

2. after sleep, does it help to click the offline/online icon in the bottom left, twice, help with accessing the mail server?