Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Where can I re-verify my account?

  • 5 个回答
  • 0 人有此问题
  • 5 次查看
  • 最后回复者为 cor-el

more options

Hello,

I missed the email with the verification code and now I cannot find from where to re-verify my account (i.e. request a new link for verification code + verify the account).

Could you please help me with this?

Thank you in advance for your assistance.

Hello, I missed the email with the verification code and now I cannot find from where to re-verify my account (i.e. request a new link for verification code + verify the account). Could you please help me with this? Thank you in advance for your assistance.

所有回复 (5)

more options

What account are you talking about?

more options

My firefox account

more options
more options

I'm sorry but it didn't help at all. All in all I'm trying to sync my bookmarks to a new laptop browser but for some reason, when I'm signing in, it gets to an infinite loading loop. Where can I report this?

more options

Did you try to close and restart Firefox ?

In case of issues with Sync you can try this:

Delete the signedInUser.json file in the Firefox profile folder and delete the Weave folder (Sync was formerly named Weave) with Firefox closed.

Can you find a chrome://FirefoxAccounts entry in the logins.json file in the Firefox profile folder ?

If that isn't enough then delete the prefs.js files to reset all prefs and maybe also delete the compatibility.ini file to reinitialize the profile.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).