Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Synced tabs disappear after logging into two different devices

  • 3 个回答
  • 0 人有此问题
  • 30 次查看
  • 最后回复者为 d_a_renoir

more options

So I had a laptop that had to go under repair (device A), so had to use a different computer (device B). I sign into Firefox, and I can see the synced tabs from device A. For various reasons, the very next day I had to transfer to another computer (device C), so I logout of device B, and login into Firefox in device C. The synced tabs are no longer visible, even though in my account it says device A is still connected to the sync.

Bookmarks and such still load up just fine, I just can't see the device A synced tabs at all. Any clue why this is happening?

Also, is it normal that my email is still showing on the device B menu? Even though it says I logged out successfully, and device B is not showing in sync anymore, in the actual computer it's still showing on the menu above the "new tab" option. How do I remove my email from showing in that particular browse? Uninstall the program entirely?

So I had a laptop that had to go under repair (device A), so had to use a different computer (device B). I sign into Firefox, and I can see the synced tabs from device A. For various reasons, the very next day I had to transfer to another computer (device C), so I logout of device B, and login into Firefox in device C. The synced tabs are no longer visible, even though in my account it says device A is still connected to the sync. Bookmarks and such still load up just fine, I just can't see the device A synced tabs at all. Any clue why this is happening? Also, is it normal that my email is still showing on the device B menu? Even though it says I logged out successfully, and device B is not showing in sync anymore, in the actual computer it's still showing on the menu above the "new tab" option. How do I remove my email from showing in that particular browse? Uninstall the program entirely?

由d_a_renoir于修改

所有回复 (3)

more options

You can try to disconnect that device via the Firefox Account Settings page.

more options

Dropa said

Sync only sync to the Device A not device B since that isn't the original Device. Sync isn't a backup system. Here's more read on sync: https://support.mozilla.org/en-US/products/firefox/sync https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer https://support.mozilla.org/en-US/products/firefox/sync-and-save https://support.mozilla.org/bm/products/firefox/sync-and-save https://support.mozilla.org/en-US/kb/how-do-i-choose-what-information-sync-firefox

I thought Sync would just show me all the tabs from all synced devices? But my synced tabs section is just empty, it's not even showing me the tabs from device A.

more options

cor-el said

You can try to disconnect that device via the Firefox Account Settings page.

I've already removed it from my synced accounts, but for some reason the email was still showing. Though, maybe it will go away if I restart/shut down the computer. I haven't checked.