Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Cannot login to website

  • 1 个回答
  • 0 人有此问题
  • 3 次查看
  • 最后回复者为 cor-el

Christopher Glenn Carl Cabana Holmgren
Christopher Glenn Carl Cabana Holmgren
more options

I will open another thread same as the archived/unsolved issue that I also similarly encounter.

I cannot login the website too. I open a thread too on REDDIT.

https://www.reddit.com/r/firefox/comments/uz8alr/comment/iw8a9ab/?context=3

https://support.mozilla.org/en-US/questions/1376706

I will open another thread same as the archived/unsolved issue that I also similarly encounter. I cannot login the website too. I open a thread too on REDDIT. [https://www.reddit.com/r/firefox/comments/uz8alr/comment/iw8a9ab/?context=3 https://www.reddit.com/r/firefox/comments/uz8alr/comment/iw8a9ab/?context=3] [https://support.mozilla.org/en-US/questions/1376706 https://support.mozilla.org/en-US/questions/1376706 ]

由cor-el于修改

所有回复 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

There might have been some maintenance to the Firefox Account website as I had to login again. It should be working now.

In case of issues try to login to the Firefox Account via this website.

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear