搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

e-mail gives error message

  • 3 个回答
  • 5 人有此问题
  • 1 次查看
  • 最后回复者为 tnazz55

more options

I have Thunderbird on my laptop and desktop. The laptop installation works normally. When I attempt to log in on the desktop I get an error message "Alert from account billjanes1@comcast: Temporarily blacklisted IP address-try again later.

I have reinstalled Thunderbird to no avail. Please advise. Bill Janes

I have Thunderbird on my laptop and desktop. The laptop installation works normally. When I attempt to log in on the desktop I get an error message "Alert from account billjanes1@comcast: Temporarily blacklisted IP address-try again later. I have reinstalled Thunderbird to no avail. Please advise. Bill Janes
已附加屏幕截图

所有回复 (3)

more options

The IP address allocated to you by Comcast on that device (I assume you are using Comcast as they don't allow you to send mail unless you are) has been blacklisted by (you guessed in) Comcast. I suggest you ask them to explain. (If they can)

more options

Hard to know where the problem arises. When i try to access my Comcast email on Thunderbird I often get the message of the temporarily blacklisted IP address. Incoming messages are then also blocked in the Windows email box that shows up when you click on the Windows icon in Windows 10. OTOH, even when this happens I can log in to Xfinity on a browser, either Edge or Firefox, and have full access to incoming mail. Can someone explain this?

more options

I'm having the same issue right now. I had also had this issue previously (only through Thunderbird, access from this same computer to the web mail had no issue). The last time, about 2 or 3 days later my mail started flowing again as if nothing happened. It seems to me that the issue is the connection between Thunderbird and Comcast but I can't tell. I'll update when Thunderbird can connect again.