Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Unable to connect to mail server, unable to send or receive messages

  • 1 个回答
  • 3 人有此问题
  • 4 次查看
  • 最后回复者为 vicki14

more options

For 2 days, have been unable to connect to mail server and unable to send or receive messages. Just spins and black dot by Inbox moves left and right. It lets me compose a message but will not send.

My Trash said there were 103 messages but none were listed. Finally, after selected "Empty Trash on exit or closing working offline" (paraphrasing), there is now no number of messages showing in Trash. Have used Troubleshooting without success.

I am able to open mail server directly but see no messages of any problem.

Do I just need to uninstall Thunderbird and lose all my data? I have auto updates on.

Thank you for your time.

Vicki

For 2 days, have been unable to connect to mail server and unable to send or receive messages. Just spins and black dot by Inbox moves left and right. It lets me compose a message but will not send. My Trash said there were 103 messages but none were listed. Finally, after selected "Empty Trash on exit or closing working offline" (paraphrasing), there is now no number of messages showing in Trash. Have used Troubleshooting without success. I am able to open mail server directly but see no messages of any problem. Do I just need to uninstall Thunderbird and lose all my data? I have auto updates on. Thank you for your time. Vicki
已附加屏幕截图

所有回复 (1)

more options

1/7/23 Successfully uninstalled Thunderbird and reinstalled. Messages are coming through now!