Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

File type HTML document (text/html) is not supported / Wrong file type association

  • 4 个回答
  • 0 人有此问题
  • 83 次查看
  • 最后回复者为 David Booth

David Booth
David Booth
more options

Thunderbird 102.4.2 (64-bit) on Ubuntu 20.04

When I try to open an HTML file attachment, it tries to open it with "Document Viewer" and fails with the error message: "Unable to open document . . . File type HTML document (text/html) is not supported".

It seems like the file type association is wrong, because "Document Viewer" is a PDF viewer -- not an HTML browser. But I have been unable to find where TB defines its file type associations, to have it use Firefox instead of "Document Viewer". This issue says: https://support.mozilla.org/en-US/questions/1325496 [[ 

    Menu app icon > Options > General
   scroll down to 'Files & Attachments' section

]] but I do not know what "Menu app icon" means, and I do not find any such option section when I search the options from the Edit->Settings menu.

Where can I find Thunderbird's file type associations to fix this problem? Or is there some other fix needed?

Thunderbird 102.4.2 (64-bit) on Ubuntu 20.04 When I try to open an HTML file attachment, it tries to open it with "Document Viewer" and fails with the error message: "Unable to open document . . . File type HTML document (text/html) is not supported". It seems like the file type association is wrong, because "Document Viewer" is a PDF viewer -- not an HTML browser. But I have been unable to find where TB defines its file type associations, to have it use Firefox instead of "Document Viewer". This issue says: https://support.mozilla.org/en-US/questions/1325496 [[ Menu app icon > Options > General scroll down to 'Files & Attachments' section ]] but I do not know what "Menu app icon" means, and I do not find any such option section when I search the options from the Edit->Settings menu. Where can I find Thunderbird's file type associations to fix this problem? Or is there some other fix needed?
已附加屏幕截图

被采纳的解决方案

I believe that is at edit>settings>General.

定位到答案原位置 👍 1

所有回复 (4)

david
david
  • Top 10 Contributor
more options

选择的解决方案

I believe that is at edit>settings>General.

David Booth
David Booth 提问者
more options

OMG, you are right! I was unable to find it because the "Search" feature does not work correctly. As you can see in the attached screenshot, it is not shown when searching the options for "attach".

I will file a separate bug report on that.

david
david
  • Top 10 Contributor
more options

What bug? Search feature is intended for content, not Thunderbird functions.

David Booth
David Booth 提问者
more options

david said
What bug? Search feature is intended for content, not Thunderbird functions.

That is not correct. The Search feature on the options page certainly is intended for searching the options. That is its ENTIRE purpose, as is evident in the screen shot that I attached above: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/thumbnails/uploads/images/2023-01-14-09-45-42-29060c.png

Apparently the fact that the "Files and Attachments" section does not show up when searching for "Attachments" is a known bug: https://bugzilla.mozilla.org/show_bug.cgi?id=1742234

I do not yet know when/whether a fix is planned.