Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Upgraded to latest Firefox and now all my bookmarks are gone

  • 2 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 anna.groszek

anna.groszek
anna.groszek
more options

I cleared my cache and cookies, had to restart my pc - macbook pro. After opening Firefox, I was signed out. I had to ask for password reset and once signed in, it looks like all my bookmarks are gone!

How do I recover them pls? I did not saved them anywhere or made a copy of those.

I cleared my cache and cookies, had to restart my pc - macbook pro. After opening Firefox, I was signed out. I had to ask for password reset and once signed in, it looks like all my bookmarks are gone! How do I recover them pls? I did not saved them anywhere or made a copy of those.

所有回复 (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

This support article should help:

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

anna.groszek
anna.groszek 提问者
more options

thanks Paul, this does not solve my problem. It seems all the old profiles are gone after Firefox update. I went into the article on recovering old profiles, but this seems to only describe how to back up bookmarks, which does not help either.. seems my bookmarks are gone for good