搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Failure to import ZIP of old emails

  • 3 个回答
  • 1 人有此问题
  • 339 次查看
  • 最后回复者为 david

more options

Hi folks!

I had to configure a new email which I run from the Thunderbird platform. I backed up a year's worth of emails in a ZIP file before deleting the old email (apparently I had to) and I have followed the instructions to import the old emails. The imported file appears in my 'local folders' section in Thunderbird but these files appear to be empty. I cannot find information or previous questions addressing this issue so I would appreciate any suggestions. The ZIP folder is smaller than 2GB.

Many thanks in advance!

Hi folks! I had to configure a new email which I run from the Thunderbird platform. I backed up a year's worth of emails in a ZIP file before deleting the old email (apparently I had to) and I have followed the instructions to import the old emails. The imported file appears in my 'local folders' section in Thunderbird but these files appear to be empty. I cannot find information or previous questions addressing this issue so I would appreciate any suggestions. The ZIP folder is smaller than 2GB. Many thanks in advance!

被采纳的解决方案

use the addon, importexport. Unzip the file somewhere on disk drive, in thunderbird, highlight the designated folder to contain the messages, and click tools>importexporttools>import messages.

定位到答案原位置 👍 1

所有回复 (3)

more options

It will help to see a screenshot of a listing of the contents of the zip file. The tools>import is intended to restore a full profile, and what you describe appears to be something else.

more options

Thanks a lot for your reply David. I've attached a screenshot of the folder contents of the ZIP file, which as you can see are a list of individual emails (it's not the full contents obviously, but the other 100s of email files are the same format). As I said earlier, the ZIP is less than 2GB. Let me know how/if this clarifies anything, much appreciated. Gavin

more options

选择的解决方案

use the addon, importexport. Unzip the file somewhere on disk drive, in thunderbird, highlight the designated folder to contain the messages, and click tools>importexporttools>import messages.