Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Attached documents do not open with selected helper application

  • 1 个回答
  • 1 人有此问题
  • 11 次查看
  • 最后回复者为 sfhowes

more options

I am running Thunderbird version 102.9.1 on Fedora 38. I select LibreOffice Writer to open Microsoft Word Documents, and this is listed properly in Settings under Files and Attachments. However, when I click on the document name of the attached file, nothing happens. Any clue what's happening and how to get around it?

I am running Thunderbird version 102.9.1 on Fedora 38. I select LibreOffice Writer to open Microsoft Word Documents, and this is listed properly in Settings under Files and Attachments. However, when I click on the document name of the attached file, nothing happens. Any clue what's happening and how to get around it?

所有回复 (1)

more options

Try this: Help/More Troubleshooting, Profile Folder, Open Directory, close TB, delete or rename handlers.json, the file that stores settings in Files & Attachments, restart TB, open a Word attachment, Browse to the Writer executable (don't pick from the list of helper apps), check the box 'Always open...'. Sometimes when the helper app is updated, TB fails to retain the setting.