搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

TB login on one Gmail account not working

  • 2 个回答
  • 0 人有此问题
  • 3 次查看
  • 最后回复者为 JCC

more options

I have four Gmail accounts and three are working on TB on my Windows 10 desktop. On the fourth account (genealogyjoe@gmail.com), when I try to download messages from Gmail I get an error box that says "Authentication failure while connecting to imap.google.com". Meanwhile I am able to access the account using either Firefox or the Gmail app on the same desktop or on my Android phone.

Using the help pages I have:

  • set login authentication to Oauth
  • verified that javascript is enabled
  • verified that there is an Oauth token for the account and it is dated 6/14/2023, about the time that i first noticed the problem
  • removed imap and smtp logins for the account
  • restarted TB

But the problem continues.

Any suggestions?

I have four Gmail accounts and three are working on TB on my Windows 10 desktop. On the fourth account (genealogyjoe@gmail.com), when I try to download messages from Gmail I get an error box that says "Authentication failure while connecting to imap.google.com". Meanwhile I am able to access the account using either Firefox or the Gmail app on the same desktop or on my Android phone. Using the help pages I have: * set login authentication to Oauth * verified that javascript is enabled * verified that there is an Oauth token for the account and it is dated 6/14/2023, about the time that i first noticed the problem * removed imap and smtp logins for the account * restarted TB But the problem continues. Any suggestions?

所有回复 (2)

more options

Have you checked in the web interface at gmail that the problem gmail account has Thunderbird as an authorized app?

more options

Thanks for the suggestion. I have not been able to find that setting. Can you point me to it?