Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

PROBLEM ACCESSING MY GMAIL VIA FIREFOX

  • 1 个回答
  • 0 人有此问题
  • 1 次查看
  • 最后回复者为 goshjm

goshjm
goshjm
more options

PROBLEM ACCESSING MY GMAIL VIA FIREFOX

My wife and I both have (separate) Gmail accounts – we access them on Win 10 computers, using Firefox. I have set up two Firefox “buttons” (one for each Gmail address), both of which worked perfectly – until today!

Now, when I click on EITHER of the two Gmail “buttons” I get ONLY my wife’s email! I CAN access my own Gmail with either my Android phone OR using the Edge browser however!

So far as I can see, nothing has changed with the two URLs (a different one for each button) – I’ve tried setting up a ‘new’ button from scratch and just using 'my' URL in the search bar but both still give the same result – my wife’s email account!

HELP!!

PROBLEM ACCESSING MY GMAIL VIA FIREFOX My wife and I both have (separate) Gmail accounts – we access them on Win 10 computers, using Firefox. I have set up two Firefox “buttons” (one for each Gmail address), both of which worked perfectly – until today! Now, when I click on EITHER of the two Gmail “buttons” I get ONLY my wife’s email! I CAN access my own Gmail with either my Android phone OR using the Edge browser however! So far as I can see, nothing has changed with the two URLs (a different one for each button) – I’ve tried setting up a ‘new’ button from scratch and just using 'my' URL in the search bar but both still give the same result – my wife’s email account! HELP!!

被采纳的解决方案

I've solved it myself! I found the clue in a previous query/answer at:

https://support.mozilla.org/en-US/questions/1277812

He's right that the answer is in the "cookies" (AND that you can - alternatively - access the second gmail account via a "private window"), but wrong that you can't have two separate "buttons" on your Firefox "New Tab" page and so need to jump through other hoops.

First, delete the "defective" Firefox "button" then, via Firefox "Settings", delete the cookies for google.com. Then, go to your first Gmail account and manually open your second email account. THEN copy the resulting URL and paste THAT into a new Firefox "button". Voila! It works!

定位到答案原位置 👍 0

所有回复 (1)

goshjm
goshjm 提问者
more options

选择的解决方案

I've solved it myself! I found the clue in a previous query/answer at:

https://support.mozilla.org/en-US/questions/1277812

He's right that the answer is in the "cookies" (AND that you can - alternatively - access the second gmail account via a "private window"), but wrong that you can't have two separate "buttons" on your Firefox "New Tab" page and so need to jump through other hoops.

First, delete the "defective" Firefox "button" then, via Firefox "Settings", delete the cookies for google.com. Then, go to your first Gmail account and manually open your second email account. THEN copy the resulting URL and paste THAT into a new Firefox "button". Voila! It works!